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Cookies Policy

Effective Date: 1 January 2026

Controller: VistaVoyage

1. Introduction

VistaVoyage ("we", "us", or "our") uses cookies and similar technologies to recognise you when you visit our website at https://vistavoyage.com. This Cookies Policy explains what these technologies are, why we use them, and your rights to control our use of them.

Please read this Cookies Policy carefully to understand how we use cookies and your choices regarding their use.

2. What are cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work or work more efficiently, as well as to provide information to the owners of the site.

Cookies set by the website owner (in this case, VistaVoyage) are called "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics).

3. How we use cookies

We use cookies for several purposes to improve your experience on our website, including:

  • Strictly Necessary Cookies: These are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot refuse these cookies without impacting how our website functions.
  • Analytics and Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
  • Functionality Cookies: These cookies enable enhanced functionality and personalisation, such as videos and live chats. They may be set by us or by third-party providers whose services we have added to our pages.
  • Targeting and Advertising Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.

4. Specific cookies we use

Below is a list of the specific cookies we use on our website and the purposes they serve:

Essential Cookies

  • vvc_session: Maintains your user session across page requests.
  • csrf_token: Helps prevent Cross-Site Request Forgery attacks for security.

Analytics Cookies

  • _ga, _gid: Used by Google Analytics to distinguish unique users and track session data.
  • _gat: Used to throttle the request rate for Google Analytics.

Marketing Cookies

  • fr: Used by Facebook to deliver a series of advertisement products.
  • IDE: Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads.

5. Third-party cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on. Some of these third parties may use cookies and similar technologies to collect data across your browsing activities on our website and other websites.

Third parties we use include:

  • Google (Analytics, Ads)
  • Meta (Facebook Pixel)
  • Microsoft (Bing Ads)

6. Managing cookies

You have the right to decide whether to accept or reject cookies. You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas may be restricted.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org or www.aboutcookies.org.

You can also use our cookie banner to manage your preferences. When you first visit our site, you will be presented with a cookie banner allowing you to accept strictly necessary cookies, analytics cookies, and marketing cookies.

7. Updates to this policy

We may update this Cookies Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookies Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this policy indicates when it was last updated.

8. Contact us

If you have any questions about our use of cookies or this Cookies Policy, please contact us:

VistaVoyage

42 Kensington High Street
London, W8 7RG
United Kingdom

Email: [email protected]

Phone: +44 131 9150 0510